📄 Refund Policy for GPL Themes and Plugins

1. No Refund on Downloaded Digital Products

Once you purchase a GPL theme or plugin and the download link becomes available, we cannot offer a refund, because:

• Digital items cannot be “returned”

• GPL products remain usable even after a refund

• Access is granted instantly and permanently

This is a standard policy for GPL digital software.

2. Refunds Before Download

A full refund may be issued only if:

• You placed an order by mistake and

• You have not downloaded the product yet

Once the file is downloaded, the sale becomes final.

3. Product Not Working / Technical Issues

Most GPL themes and plugins work exactly as provided by their original authors.

Refunds are not issued for:

• Compatibility issues with your hosting, PHP version, theme, plugin conflicts

• Incorrect installation

• Missing features that are not included in the GPL release

• Lack of support or updates from original developers

However, if the product file is corrupted or incomplete, we will replace it with a working version.

4. No Refund for Membership/Subscription Renewals

We do not offer refunds for:

• Expired memberships

• Auto-renewed subscriptions

• User forgetfulness to cancel on time

You may cancel your subscription at any time to avoid future billing.

5. No Warranty for GPL Products

All themes and plugins sold under the GPL license come:

• Without warranties

• Without guarantee of compatibility

• Without developer support

As per GPL terms, software is provided “as-is”.

6. Double/Accidental Payment

If you are charged twice for the same item:

• We will issue a refund for the duplicate payment

• Email us with the order details

7. Chargebacks & Payment Disputes

If you initiate an unjustified chargeback:

• Your account may be suspended

• All downloads and access may be removed
  We recommend contacting us first so we can resolve the issue faster.

8. Contact Us for Refund Queries

If you believe your situation qualifies for a refund under this policy, please contact:

📧 contact@gpl20.in

We aim to respond to all refund-related inquiries within 24–72 hours.

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